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ServiceNow CIS-SP Exam Syllabus Topics:

Topic	Details
Topic 1	Data Separation Visibility: For ServiceNow data managers and security specialists, this exam section assesses knowledge of domain-specific data fields, data movement and directionality, relationship structures, group-based visibility controls, and unique data management considerations.
Topic 2	Domain Support in Applications: For ServiceNow application developers and customization specialists, this section tests expertise in implementing domain support across various levels, configuring service catalogs, and managing knowledge bases within the platform.
Topic 3	Domain Setup and Service Provider Architecture: For ServiceNow administrators and architects, this portion of the examination evaluates understanding of core system configurations, organizational structure mapping, multi-instance architectures, and integration capabilities.
Topic 4	Foundational Data Management: For ServiceNow data analysts and integration specialists, this exam component focuses on proficiency in data import procedures and transformation processes.

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ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide Sample Questions (Q32-Q37):

NEW QUESTION # 32
Given a parent and child domain, explain data accessibility between domains.

A. The child users can access all parent data
B. Both parent and child users can access each others data
C. The parent users can access all child data
D. The parent users can access all child data, but cannot access domains contained in the child domain

Answer: C,D

Explanation:
In ServiceNow's domain separation model, data accessibility is designed to maintain the integrity and segregation of data across different domains. Here's how data accessibility works between parent and child domains:
* The parent users can access all child data: Users in a parent domain have visibility into the data of their child domains. This is because the parent domain is considered to have a higher level of data access privilege, allowing it to oversee and manage the data within its child domains1.
* The parent users can access all child data, but cannot access domains contained in the child domain: While parent domain users can access data in their immediate child domains, they cannot access data in "grandchild" domains or any domains that are further nested within a child domain. This maintains a level of data isolation and ensures that users only have access to the data they are permitted to view and manage1.
The options stating that both parent and child users can access each other's data (A) and that child users can access all parent data are incorrect. The domain separation model is hierarchical, not reciprocal, meaning that child domains do not have inherent access to parent domain data, and access between domains is not automatically bidirectional1.
For detailed information on domain separation and data accessibility, ServiceNow provides extensive documentation and best practices, which can be referenced for a deeper understanding of these concepts12

NEW QUESTION # 33
When configuring a shared process, to avoid updating a global process a developer should:

A. Change to customer domain
B. No need to worry about the domain when you are a developer
C. Change to a process domain such as TOP

Answer: C

NEW QUESTION # 34
Given TOP as a parent domain for MSP, ACME, and Initech, and MSP contains TOP What additional domain configuration is required for UserA in MSP to read records in ACME?

A. No additional configurations
B. Add contains between MSP and ACME
C. Add visibility to ACME for UserA
D. Add both visibility to ACME for UserA, and contains between MSP and ACME

Answer: C

Explanation:
In ServiceNow, domain separation is used to manage data visibility and access control in a multi-tenant environment1. The 'contains' relationship in domain separation defines a hierarchy where a parent domain contains child domains, and by default, users in a parent domain can see the records in child domains1.
Given that TOP is the parent domain for MSP, ACME, and Initech, and MSP contains TOP, UserA in MSP would already have visibility into TOP. However, for UserA to read records in ACME, additional configuration is required because ACME is not a child domain of MSP by default.
The correct action is to add visibility to ACME for UserA . This is typically done by configuring the user's domain membership or by adjusting the domain visibility settings to include ACME for UserA. This ensures that UserA can access records in ACME while still being primarily associated with the MSP domain1.
The 'contains' relationship between MSP and ACME (A) is not necessary because it would imply a hierarchical relationship that does not reflect the given structure. Adding both visibility to ACME for UserA and contains between MSP and ACME (B) is also not required and could potentially create an incorrect domain hierarchy. No additional configurations (D) would not suffice as it would not grant UserA the access needed to read records in ACME.

NEW QUESTION # 35
What domain must administrators choose to apply an Updates Set?

A. The domain of the Update Set.
B. Global
C. The parent domain of the Update Set.
D. Top

Answer: B

Explanation:
In ServiceNow, when applying an Update Set, administrators must select the Global domain. This is because Update Sets are designed to be applied from the Global domain to ensure that the changes are captured and can be moved across the instance without being restricted by domain separation1. The Global domain is the default domain where all the configuration records are created and where administrators typically work unless they switch to another domain for specific tasks1.
The Update Set system in ServiceNow is a mechanism for grouping and moving customizations from one instance to another or within the same instance. It captures the configuration changes made by administrators and bundles them into a set that can be transferred and applied elsewhere. Since the Global domain is the highest level in the domain hierarchy and is not restricted by domain-specific rules, it is the appropriate choice for applying Update Sets to ensure that the changes are universally available across all domains within the instance

NEW QUESTION # 36
Which role restricts access and allows for managing items in a domain-separated catalog?

A. catalog_manage_admin
B. catalog admin
C. domain_catalog_admin
D. catalog_manager

Answer: C

Explanation:
The role domain_catalog_admin is specifically designed to manage items within a domain-separated catalog in ServiceNow. This role restricts access and allows for the management of catalog items, ensuring that only users with the appropriate permissions can make changes within their designated domain. This is crucial for maintaining data privacy and integrity across different domains, especially in environments where multiple customers or departments are served by a single ServiceNow instance.
Reference:
* ServiceNow Domain Separation and Service Catalog1
* ServiceNow Product Documentation on Domain Separation2

NEW QUESTION # 37
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Study CIS-SP Reference & Interactive CIS-SP Questions

ServiceNow CIS-SP Exam Syllabus Topics:

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ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide Sample Questions (Q32-Q37):

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